INTERNAL SALES COMMUNICATION SOFTWARE BENEFITS :

SALES DESKTOP ALERT SOFTWARE CHANNELS :

DESKTOP ALERT Software For :

Call Center Communications

Compliance Management
Corporate Communication
Crisis Communications
Customer Service
Education Alerts
Employee Communication

Emergency Alerts
Employee Engagement
Executive Communication

First Responders
General Updates
Healthcare Communications
Hospitals Alerts
Human Resources
Internal Marketing
IT Outages

Local Government
Kiosk Screen Software
Management Communication
Policy Updates
Product Updates
Reducing Email Overload
Sales Messaging
Training Alerts
Workforce Management

Improve Sales Communication And Impact Growth

Essential Direct Internal Employee Communications

Keep internal and external business development staff Informed by immediately sending out notifications alerts to Sales Team’s Desktop and Mobile Devices and measure with full detailed acknowledgement reporting

Improve Sales with Effective Internal Sales and Sales Management Communication

XComms Direct Desktop Alert Software For Improved Employee Internal Communications © ALL RIGHTS RESERVED.

SharePoint or Intranet For Internal Communication

• Is what is being posted on actually being viewed?
  
• Is what is being posted understandable?
  
• How often is it being viewed after initial post to ensure complete understanding?
  

Most companies use intranet or SharePoint technology to improve internal communication. However without a measurable way to drive people to a Document Sharing or Update site, investing money alone simply does not improve business communication.

Email Alone Does Not Solve Gaps In Communication

While email is an incredible communication tool it does not always solve organizational communication issues that result in lack of results and loss of revenue. In many instances it can exacerbate those issues if relied on too heavily.

People get a lot of email and there is no way to tell if and when email  is being received or if it is being understood.

Email Facts:

Examples of communication channels that are overused, underused, misused or just not being taken advantage of:

First you need to identify what is NOT working… There are great tools for internal communication that you may already have; however, take time to consider:

DESKTOP ALERT SOFTWARE

Message cut-through

Ensure employees see all important internal communications

Scheduling of messages

Tools to pre schedule your internal communications

Message Recurrence Recurrence options help ensure cut through for important employee communications

Message Targeting Tools to target internal communications to different groups of employees in different ways

Measurement Customized features and reporting to measure the effectiveness of internal communications Versatile and easy to use

User friendly and connects with other employee communication tools (the intranet / Share Point) Customized solutions

Customized templates and solutions to suit your business needs Different implementation options Cloud, Private Cloud and In-house versions available.

Low Morale

FACT: Ineffective Communication Lowers Morale

From confusion, frustration to even internal conflict; Lack of or Poor Communication will certainly have an impact on the direction of any company.

The only way a company can achieve it’s goals and maintain standards without an effective communication process is purely by accident. From the top on down everyone in a organization needs to know the direction of the company and what part they play in it’s development.

Creating and communicating the company’s vision, values and goals are key to keeping an organization’s cycle of production at peak levels.

Poor Performance = High Turnover and Costly Hiring Expenses

Like losing customers, replacing sales employees can be time consuming and expensive.

Not considering whether or not poor sales performance is directly related to poor communication from senior management, training, supervisors or even executives can result in making the same mistakes repeatedly.

Trusting employees responsible for delivering directives or general information is important… However being able to measure the effectiveness of communication is crucial.

Dissatisfied Customer and Revenue Loss

Ill-Informed sales representatives negatively impact sales closing targets and customer retention.

A customer who thinks a product will perform a certain way but eventually is surprised when the performance did either not entirely live up to what their sales person told them it would do for them or completely didn’t satisfy the need they had when they agreed to initially purchase.

Keeping sales employees up to date with current and relevant information is a quick, easy and affordable way to improve performance at every level and maintain accountability.

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Not only do your employees need to feel connected for their own feelings of job satisfaction but without effective communication:

EFFECTIVE COMMUNICATION WITH THOSE RESPONSIBLE FOR DEVELOPING BUSINESS IS ABSOLUTELY CRUCIAL.

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With full real time reporting analytics and a suite of internal communication alerts vehicles that is a perfect fit for sales, your organization can greatly improve operational efficiencies and have a positive and immediate impact on production, loss of revenue and employee turnover due to poor communication.

Efficiency improvements may be in the form of lowering operational expenses, increased production and a culture changing focus on generating activities that are based on value and organizational objectives.

Contact For Desktop Alert Demo, Pricing or More Information.

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• How do you measure effectiveness of internal communication? 
  
• Are you getting everything you can out of your current internal communication resources?
  
• Are the employees retaining the information?
  

“The Single Biggest Problem in Communication … Is The Illusion That It Has Actually Taken Place” -GBS

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Desktop Alert Software empowers you to immediately send out desktop or mobile alerts through various flexible messaging channels so your key messages will never be ignored, pushed to the side or deleted ultimately resulting in better one way communication and message consistency across any position, department, location, network or device.

Not Truly Understanding what sales representatives know or don’t know in those crucial times when they need to be at their best should create doubt as to whether or not the customer in the end is actually being informed properly about the product or service they are being asked to purchase.

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• Users determine how emails are received, prioritized, viewed and when they are saved.
  
• Users can (and most often do) disable "Read Receipt" function for all incoming emails eliminating ability to determine if email is received.
  
• On average workers spend more than 30% of their time reading email.
  
• If an employee is earns $35k per year, more than $10,000 is being paid to read email.
  

Relying on Supervisors or Trainers do deliver the message:

• Are the people responsible to deliver crucial information delivering on time or at all? How do I know for sure?
  
• Are they able to articulate the message in the way that a point needs to articulated?
  
• Are the messages they are delivering being understood and retained?
  
• Without going to everyone directly how can I prove that employees are receiving the crucial communication properly and at the crucial time?