* Fully Customizable * Web-Based Console * Free with Desktop Alert Software or Available as Standalone Solution * *Multi-Departmental Support *Available on Intranet or Corporate Site
How does Live Chat Software Work?
XComms Direct Desktop Alert Software For Improved Employee Internal Communications © ALL RIGHTS RESERVED.
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Office: 1-855-323-9663
Email: info@xcommsdirect.com
Desktop Alert Options
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Also Available on Mobile Devices!
Free Live CHat Support Tools
Essential Direct Internal Employee Support Communications
XComms Live Chat Software For Internal and External Engagement and Support
Instantly Respond To and Provide Instant Support For:
In addition to offering best in class multi-channel notification software, XComms also offers it’s customers an enterprise level chat support tool with every purchase absolutely free!
IT Support Requests
Human Resource Inquiries
Training Support
Supervisor Communication
Sales/Customer Support
Use XComms Live to enhance employee communication, extend support resources and improve engagement Absolutely Free.
Why Choose XComms Desktop Alert Software?
Understanding the need for effective internal communication and accountability, XComms provides unparalleled corporate communication solutions that are guaranteed to have a positive impact in all areas of any organization. The technology, service, support and pricing are truly second to none.
XComms offers The Most affordable / Multi-Channel communication solution in its industry that enables Any size company to own their own software, host it locally and securely and all without the obligation of paying mandatory recurring fees beyond their initial purchase.
We provide our valued customers with the necessary information to not only allow them to make informed buying decisions but to also experience our complete dedication to providing the most effective, secure and affordable solutions that will transform the way they do business.
And with security and reliability in mind… XComms includes (at no extra cost) a locally hosted solution Without Any additional costs of server licensing or hosting fees.
Contact us to learn more about how XComms will provide the best internal communication solution available at a cost that enables all companies (regardless of size) to have an effective internal communication infrastructure that rivals even the largest of organizations.
Employee Engagement Solutions For Corporate Communication
Live Chat Software
INNOVATIVE VISUAL COMMUNICATION CHANNELS
Instant Employee Engagement with Complete Live Chat Support Solutions from XComms!
Customizable Live Chat Support Solution Included With Every Desktop Alert Software System (Contact XComms For More Details)
With complete branding and customization XComms Live offers unparalleled solutions for Desktop and Mobile chat support services for office staff or employees who are on the go.
Why Offer Live Chat Support to Employees?
Who is XComms?
With a personal and professional understanding of how crucial effective internal communication is to organizations of any size, XComms offers tools that cast an extremely wide net for internal communication and will significantly increase levels of accountability.
In addition to offering the most affordable multi-channel internal communication solutions, XComms includes (at no extra cost) the most popular and effective alert channels in it's suite of cut through communication tools.
And While giving companies of any size the power to deliver key messages across any screen with full tracking and analytics, they will also have the ability to record and measure the Understanding of what Matters Most with alert comprehension tools...ultimately leading to not only to Improved Individual Performance but also Higher Production for companies as a whole.
XComms Overview
SIMPLE...
You determine where you would like your employees to request support. This might be an existing website or SharePoint location, a private page on your company’s domain or integrate it with an existing third party system. In any case what happens next is quite simple and deploys rapidly.
First you decide what type of “Click to Chat” Button you would like to be visible to your visitors by either selecting from a library of existing chat buttons or create your own with your own logos and corporate colors. Then you or your web administrator places a simple html code on your website. With that your site visitors will now see a custom button to click to request support.
From a web-based or downloadable console your assigned support employee can see your visitors as they navigate your site and will not only be available to respond to support requests but can also initiate a proactive chat by sending an invite pop-up that the visitor can click to start a chat.
When the chat window launches the visitor will see a chat window completely branded with your logos and colors that match the look and feel of your organization and corporate style.
Assigned administrators can chat in any language, send files to visitors and can even send hyperlinks to drive the visitor to other internal or external resources and much more!
With complete reporting and analytics, your internal chat system is set up to be launched rapidly and have an immediate impact on your organization.
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Request Quote For Desktop Alert Software With Chat
In addition to providing immediate support to customers, offering live chat as an internal resource for employees greatly increases and improves employee support and engagement ultimately enabling them to be more efficient and productive.
Traditionally live chat is used as a tool to drive sales and offer customer support, however having an internal chat system as an employee support tool not only improves overall efficiencies and production but is also a solution to help preserve existing support resources by reducing internal support phone calls and emails and extends services from multiple departments to employees who may need to completely stop what they are doing in order to seek live support, technical support or even to reach out to human resources to inquire about personnel matters.